Warranty
Every Lone Trail product is covered by a lifetime warranty against manufacturing defects — for as long as you own it.
How it works
If something fails because of how it was made — a seam lets go, a buckle cracks, a magnet or zipper stops doing its job — send us a photo of the damage along with your order number. We'll ship you a replacement. If we can't replace it, we'll refund it. No forms, no arguing.
What's covered
Defects in materials and workmanship: stitching, buckles and hardware, magnets, zippers, straps and webbing, fabric that fails under normal use.
What isn't
Normal wear from seasons in the brush, cuts or abrasion from use, damage from misuse or modification, and lost items. If you're not sure whether something is a defect, send the photo anyway — we'd rather look than have you guess.
Changed your mind?
That's a return, not a warranty claim: try it on at home, and if it's not right it can come back in like-new condition within 30 days and we pay the return shipping. See the return policy.