Warranty

Every Lone Trail product is covered by a lifetime warranty against manufacturing defects — for as long as you own it.

How it works

If something fails because of how it was made — a seam lets go, a buckle cracks, a magnet or zipper stops doing its job — send us a photo of the damage along with your order number. We'll ship you a replacement. If we can't replace it, we'll refund it. No forms, no arguing.

What's covered

Defects in materials and workmanship: stitching, buckles and hardware, magnets, zippers, straps and webbing, fabric that fails under normal use.

What isn't

Normal wear from seasons in the brush, cuts or abrasion from use, damage from misuse or modification, and lost items. If you're not sure whether something is a defect, send the photo anyway — we'd rather look than have you guess.

Changed your mind?

That's a return, not a warranty claim: unused gear can come back within 30 days and we pay the return shipping. See the return policy.

Not the right gear? Send it back.

30 days, unused, and we pay the return shipping.

30-day free returns

Unused gear, we pay the return shipping.

Return policy →

Lifetime warranty

Manufacturing defect, any time: send us a photo, we send a replacement (or a refund if we can't).

Warranty details →