Return Policy
We want you to be completely confident in your gear. Every Lone Trail product comes with free returns.
The short version
- Free returns on all products
- 30 days from delivery
- Products must be unused and in original condition
- We cover the return shipping
How it works
If you're not happy with your order for any reason, reach out within 30 days of delivery through our contact page with your order number. We'll send you a prepaid return label, and once your return arrives we'll refund the full purchase price to your original payment method.
What about defects?
Manufacturing defects and quality issues are covered separately by our lifetime warranty. If something fails on your gear, no matter how long you've owned it, we'll repair or replace it. The 30-day window does not apply to warranty claims.